Get a Tailored Solar Solution for Your Project

Our customer service team is available from 9:00 AM to 6:00 PM (Beijing Time), Monday to Friday. Inquiries during working hours will be responded to within 1 hour; inquiries outside working hours will be addressed within 2 hours of the start of the next working day. For urgent matters, please contact us directly via WhatsApp for priority handling.

Yes, we warmly welcome customers to visit our Shenzhen office and Dongguan production factory. Visits require a reservation 3 working days in advance. We will arrange professional product engineers and sales managers to accompany and explain throughout the visit, and can arrange product demonstrations and sample testing according to your needs.

We offer sample trial discounts for first-time customers: samples can be purchased at a 20% discount off the original price (limited to 5 pieces or less). If you place a bulk order (single order ≥ 100 pieces) subsequently, we will refund the difference between the sample discount and the original price, achieving truly zero-cost trials.

We provide full-process support: 1. Pre-sales: Professional product selection advice, customized technical solutions, free sample testing; 2. During sales: Real-time order progress tracking, production video feedback, provision of quality inspection reports; 3. After-sales: 7×24-hour technical consultation, product installation guidance, free repair/replacement within the warranty period.

Yes, we have long-term cooperation with DHL, FedEx, UPS, and sea/air freight forwarders, providing global shipping services. Based on order volume and destination, we will recommend the optimal transportation method, and offer various delivery options such as door-to-door and port-to-port, while assisting with customs clearance document preparation.

Our after-sales services include: 1. Product warranty: 3-year overall warranty for solar street lights, 5-year warranty for batteries; 2. Free repair: Free repair or replacement for products damaged non-artificially within the warranty period; 3. Lifetime technical support: Permanent product usage and maintenance guidance; 4. Spare parts supply: Long-term supply of original spare parts.